I bought some bedroom furniture through RC Willey financing in 2013 for around $950 it is 2018, I haven’t purchased anything else using the account and my account has been closed for at least three years, how much do I owe.....1405.98 awesome! I have been paying on...Read more
We spent $4000+ on a couch and a bed frame. The couch has since been repaired (5 months in) because it fell to the floor. The service personnel let us know that it was because the one screw holding the entire side of the couch up - broke. Our bed frame has comepletely...Read more
Rc Willey Home Furnishings - Terrible customer service
2 months and 3 failed or canceled deliveries to replace damaged table. Gave us a hundred bucks to ease the pain, then sent us a bill for a hundred bucks. Once they have your money, they treat you like crap.
Saturday 4/7/18- Purchased a sectional from RC Willey- Delta Shores. We were very specific with the salesman that we needed a certain configuration for the lounge. We confirmed this with him several times and he said yes, no problem. He could not set up delivery for...Read more
Mix ups on orders, no refund on an order of chairs for over a week. Even had to call and cancel the order again, very rude people.Read more
When we started having problems with Select we figured out that they had made an accounting error. Having said that when it was called to our attention the first time in December we went on line and updated our account information. January we again were told that our...Read more
- Friendly and professional customer service
- Delivery staff was nice and dependable
- Furniture i picked
We bought a new mattress plus a bunch of other stuff and were told that R C Willey would take away the old mattress as part of the deal. But they refused because there was a small stain on the old mattress! Hey, that's why I'm buying a new one! From you! They claimed...Read more
Last year we purchased an expensive ($3000) leather sectional. Almost immediately spots began to pop up where the color was coming off. Made a claim and they sent someone to repair. Fine, moving forward, it happened again, and then again. Eventually I was told they...Read more
Rc Willey Home Furnishings - Warrant on couch's
Well called to get some out here to look at my couch's for fabric under the cushion ripped. Got the warranty for 5 years bought in 2015 there are vinyl. Told me that was not covered only thing covered is the vinyl. Does not say that on the receipt. Make sure you ask what is covered before paying for the warranty. Not a happy person.
This is actually the second time I have had issues with rcwilley delivery. The very first one was about fifteen years ago after a TV was delivered, it had two different colors ( half and half) and the sales rep told us " I wasn't even the one who sold you the TV" and...Read more
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