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bought a stove with extended warranty and new oven started turning cycling on and off every about 4 min. called in for service and the warranty company sent out a service person that said it was a thermocouple even thow the oven would fire up .

it took a week and a half to get the part and it didn't work . So then the service guy guessed it was 2 more parts with out using any instruments .

Now we've waited another 2 weeks . Don't thank I would buy from them again .

User's recommendation: New warranty company.

Preferred solution: Deliver product or service ordered.

Location: 3850 South Town Center Drive, Summerlin South, NV 89135

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RC Willey C

Rick, I'm sorry about the issue with your store. I would be happy to follow up on your complaint with our management to have them review your concerns but would need more information to do so.

Can you provide the name and phone number on the order, or even the order number or account number itself? Anything you can provide will help.

Please send me an email to my email address listed below. RC Willey Corporate Offices complaints@rcwilley.com

RC Willey C

Rick, I'm sorry about the issue with your store. I would be happy to follow up on your complaint with our management to have them review your concerns but would need more information to do so.

Can you provide the name and phone number on the order, or even the order number or account number itself? Anything you can provide will help.

Please send me an email to my email address listed below. RC Willey Corporate Offices complaints@rcwilley.com

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